A leading US health system dedicated to consumer-friendly processes and investments in innovative services and technologies. Through its subsidiaries, it owns and operates 30 hospitals and over 200 care sites, supported by more than 1,700 aligned providers in six states.
IKS Health onboarded the client in 2019, replacing the incumbent vendor and taking full responsibility for professional fee coding across specialties and locations. A team of more than 100 global coders took on inpatient coding, emergency department coding and charging, and outpatient claim edits, handling volume at scale without sacrificing accuracy.
When the health system moved to Epic, IKS Health worked closely with its teams through implementation and go-live to keep the transition smooth. Monthly review meetings kept both sides aligned on revenue and growth as the partnership matured.