Home > Clinical Support Solutions > Virtual Care Assistant > Medical Document Management
IKS Stacks™ - Medical Document Management
Transforming incoming faxes, scans, and paper records into structured, decision-ready EHR data within 24 hours
Turn faxed and paper records into structured patient data
Inbound faxes and paper records create daily document backlogs that leave care gaps open, compromise quality metrics, and force clinicians to waste time searching for data, instead of seeing patients.
How IKS Stacks helps: Return time to care teams with decision-ready EHR data
By combining automated OCR with review by trained clinical staff, IKS classifies documents, populates EHR chart fields, and closes referral loops – delivering decision-ready patient data with less administrative burden.
Problems we solve at every stage of the workflow
Problem
Important clinical information gets buried in document backlogs
How IKS Stacks helps
We organize incoming records and route them to the right patient and workflow, so clinicians can find what they need when they need it
Key capabilities
Triage & classification
Separates medical vs. non-medical documents and categorizes by EHR document type.
Patient matching
Pairs records with correct profile to prevent misplaced files.
24-hour availability
Standardizes naming conventions and files records within 24 hours.
Problem
Key patient data stays locked in documents instead of active charts
How IKS Stacks helps
We extract relevant clinical findings, immunizations, and metrics and put them directly into discrete EHR fields for faster clinical review
Key capabilities
Discrete EHR capture: Pulls lab values and findings out of flat PDFs into searchable EHR fields.
Quality metrics population: Automatically populates trackers for MSSP, HEDIS, and MIPS.
Actionable tasking: Flags critical/abnormal results and tasks documents directly to clinicians.
Problem
Orders and referrals fall through the cracks when outside results return
How IKS Stacks helps
We connect incoming results to the right orders, close the loop, and update care gaps so follow-up doesn’t depend on manual tracking
Key capabilities
Order & referral tracking: Matches external lab, imaging, and consult results against original orders.
Automatic care gap updates: Reflects completed results in clinical registries with recommendations.
Outbound support: Manages administrative record requests and outbound faxes in the background.
Proven impact
73,000+
hours given back to care teams annually
15-40%
improvement in quality metrics capture across HEDIS, MIPS, and other value-based programs
19%
increase in diabetic eye exam completion rates
Delivering value across the care ecosystem
Clinicians
Focus on direct care delivery with decision-ready data in the EHR, spending less time searching for missing results or managing inbox noise.
Clinical staff & medical assistants
Work at the top of their license by offloading hours of daily manual faxing, scanning, sorting, and data entry.
Patients
Receive faster, safer interventions without unnecessary diagnostic retests or delayed follow-ups.
Healthcare enterprises
Capture value-based incentive revenue, reduce malpractice risk, and insulate operations from staff turnover.
Discover how IKS Stacks helped a multi-specialty physician group streamline incoming medical documents, achieving
$2.8M
in annual net cost savings
2.6M
tasks and medication renewals processed
4.7M
pages processed annually
Programs and quality measures supported
Value-based programs
HEDIS, STAR, MIPS, REACH, MSSP, DSRIP, QRS, MACRA, Medicaid
Preventive screenings
Clinical depression and follow-up, high blood pressure
Vaccinations & immunizations
Pneumococcal, zoster (Shingles), childhood immunizations
Chronic disease management
Diabetes HbA1c control, diabetes eye exam, controlling high blood pressure
Continuum
of care
Medication reconciliation, discharge summaries, outside consults & diagnostic records
See what better document management can do for your medical group, clinic or health system
Discover how IKS Stacks eliminates backlogs, eases administrative burden, and unlocks hidden value from every patient encounter.
Frequently asked questions
How is patient care affected by document management?
When clinicians have the right data in front of them at the right time, they are able to make better-informed clinical decisions with fast interventions. It also decreases the number of unnecessary tests and clinicians can spend more time with their patients in the visit.
What is IKS Stacks?
IKS Stacks is an enterprise document management and clinical data abstraction solution. It converts unstructured incoming documents – such as faxes, scans, and paper records – into structured, discrete data within the EHR inside 24 hours.
How does IKS Stacks achieve high abstraction accuracy?
IKS Stacks utilizes a hybrid model combining AI-powered Optical Character Recognition (OCR) technology with human clinical expert oversight. This ensures a 99%+ accuracy rate when indexing files and abstracting discrete data into patient records.
What EHR platforms are compatible with IKS Stacks?
IKS Stacks integrates seamlessly with all major EHR platforms, including Epic, Cerner, Athenahealth, eClinicalWorks, and others without disrupting existing clinical workflows.
How does IKS Stacks close referral and order loops?
When external lab, imaging, or consult records arrive, IKS Stacks automatically indexes and links the document directly to the corresponding open order in the EHR. This completes the order lifecycle and updates care gap registries.
How do you ensure compliance with regulations?
Our solution ensures secure handling of data, maintains audit trails and version control, and supports high-quality abstraction for reporting.
How does IKS Stacks handle unreadable or redacted documents?
Trusted partner for healthcare organizations