IKS AssuRx™ - Prescription Renewal Management
Transforming prescription renewals via evidence-based protocols to prevent errors, offload up to 75% of volume, and restore clinician focus.
The administrative burden and clinical safety risks of unmanaged prescription renewals
Without standardized protocols, high-volume prescription renewals pull care teams away from direct patient care and introduce critical safety gaps. The administrative impact on daily care delivery is substantial:
16
renewal requests received per clinician daily
23%
of daily clinician in-basket time consumed by renewals
56%
of medication errors occur during ongoing refills
Why traditional renewal handling creates bottlenecks:
-
Burdened staff
Care teams work on high volumes of incoming EHR, phone, fax, and portal refill requests without adequate support tools. -
Overlooked prescription reviews
Majority of incoming prescription renewals are not vetted for appropriateness, dosage alignment, or recency prior to reaching the clinician's approval queue. -
Non-standardized workflows
Workflows for managing discontinued orders or duplicate requests are not standardized, creating significant risks for inadvertent over-medication.
Problems we solve at every stage of the workflow
Inbound volume causing overwhelming in-basket backlogs
The AssuRx engine ingests and unifies all incoming renewal requests across platforms, into a single, structured queue.
Care teams wasting time on manual chart reviews
Every request is cross-checked against evidence-based rules and drug-class protocols - verifying formula/dose synchrony, lab monitoring, office visit recency, and active medication lists.
Unvetted refills bypassing critical safety guardrails
Identifies and flags Quality Related Events (QRE) - such as incorrect dosing, discontinued medications, missing drug-level monitoring, or drug-disease contraindications before sign-off.
Missed opportunities for routine follow-up care
Automatically identifies patients overdue for office visits or lab work, teeing up recommended lab orders and appointment requests to unlock fee-for-service revenue upside.
Driving tangible outcomes for healthcare organizations, clinicians, and patients
Enterprise and operational impact
- 65% reduction in Rx renewal administrative burden
- 99% of requests addressed within 24 hours
- 9%–11% fee-for-service revenue upside by identifying overdue care and queuing orders
- $3.1M annual cost savings in MA time for large health systems
Clinician and
staff impact
- 75,000+ hours/year saved across clinical specialties
- One-click approvals with
pre-vetted
documentation - Eliminated duplicate scripts (up to 10% of total volume)
- Drastic reduction in after-hours “pajama time” and burnout
Patient and
safety impact
- 20% of QREs identified and prevented
- Faster turnaround times on vital medication refills
- Enhanced safety guardrails preventing inadvertent over-medication
- Closer protocol adherence for chronic condition monitoring
Broad specialty and drug-class coverage
IKS AssuRx covers over 95% of non-controlled chronic medications, collaborating with your clinical leadership to configure custom, protocol-driven workflows.
Allergy/ENT
Asthma/COPD
Diabetes
Migraine
Anticoagulants
Birth Control/ HRT
DMARDs non bio
and biologics
Misc. with & without
monitoring
Antidepressants
Endocrine
NSAIDs
GI
Thyroid
GLP-1
EHR-agnostic integration
IKS AssuRx operates seamlessly within the EHR workflows your teams already use, supporting major platforms including Epic, Cerner, NextGen, and Allscripts across clinical tasks, patient portals, and PAQs.
Ready to remove the prescription renewal burden from your care teams?
Join leading health systems, medical groups and clinics in standardizing renewal workflows, preventing medication errors, and restoring provider time to direct patient care.
Prescription Renewals Management frequently asked questions
What is IKS AssuRx?
IKS AssuRx is an EHR-integrated, closed-loop prescription renewal management solution that centralizes, evaluates, and pre-processes medication refill requests against evidence-based protocols to reduce administrative burden and improve patient safety.
Does IKS AssuRx make independent clinical decisions?
No. Clinical decision-making remains entirely with your health system’s providers. IKS carries out protocol-driven evaluations, performs safety checks, pre-populates EHR order details, and flags exceptions, presenting decision-ready data for final provider sign-off.
How does IKS AssuRx prevent medication errors and improve patient safety?
Every incoming request is cross-checked against active medication lists, recency of office visits, required lab monitoring, correct formulation/dosing, and potential drug interactions. Up to 26% of renewal requests contain Quality Related Events (QRE) that are flagged and prevented before reaching the provider.
How does IKS AssuRx generate additional fee-for-service revenue?
When evaluating refills, IKS AssuRx identifies patients who are overdue for required lab work or routine clinical follow-up. It automatically queues recommended lab orders or office visit tasks within the EHR for provider approval, capturing missed care opportunities and driving ancillary revenue.
What EHR platforms and specialties are supported?
IKS AssuRx is EHR-agnostic and functions across Epic, Cerner, NextGen, Allscripts, and other major systems. It supports primary care (Internal Medicine, Family Practice, Pediatrics) as well as subspecialties including Cardiology, Gastroenterology, Dermatology, Neurology, Rheumatology, OB/GYN, and Urology.
Does IKS AssuRx handle controlled substances or acute medications?
IKS AssuRx focuses on routine chronic disease medication renewals (>90 consecutive days). Controlled substances and short-term acute prescriptions (<90 days) are flagged and routed directly to clinic staff or prescribers per practice rules.
Trusted partner for healthcare organizations
