Uncovering previously undiagnosed medical conditions to improve patient care with IKS Health clinical chart review

About this clinical chart review study

IKS Health analyzed charts for 70,000 patients through a clinical chart review across four healthcare organizations. The analysis focused on several key areas within the charts: hierarchical condition category recommendations under v28, average risk adjustment factor score improvement, revenue growth from accepted recommendations, and return on investment.

Challenges keeping these organizations from capturing risk accurately

A clinician-led chart review of two years of records

IKS Health clinicians conducted a detailed analysis of the last two years of each patient’s records to suspect new diagnoses and capture previously undiagnosed, HCC-eligible chronic conditions. They then shared non-validated HCC recommendations and inferred diagnoses for the client physician’s review, with bi-directional feedback so both sides could refine the findings. Once a recommendation was made, it was assigned to the client for review and sign-off.

The results of prospective HCC clinical chart reviews

Across four organizations and 70,000 patients, the review uncovered conditions that had gone undiagnosed, sharpened risk scores, and returned multiples of the investment. Uncovering these previously undiagnosed conditions improved the overall quality of care for the patients.

Return on investment by contract type:

  • 5-10X ROI in MA shared savings
  • 10-20X ROI in ACOs
  • 15X ROI in MA full risk

18%

Patients with net new HCCs

36 points

Improvement in RAF score per patient under v28

78%

Clinician acceptance rate across four organizations