IKS Health and OrthoNY Expand Partnership to Include Patient Engagement Hub

OrthoNY and IKS Health News

Dallas, TX – April 15, 2025 – IKS Health, a global leader in care enablement solutions supporting clinicians, staff, and patients at every step of the care journey, is proud to announce a key partnership expansion with OrthoNY, a leading orthopedic and pain management practice headquartered in the Capital Region of New York. In addition to leveraging IKS Health’s expertise in revenue cycle management (RCM), the partnership will now include a patient engagement hub using proprietary IKS Health AI and advanced technology designed to drive patient engagement.

“We are excited to expand our partnership with IKS Health as we pursue our goals of improving patient engagement within our practice,” said David Fitzgerald, CEO, OrthoNY. “This partnership underscores our commitment to deliver exceptional patient experience by employing a range of personalized digital strategies to effectively engage with our patients at our clinics and surgery centers.”

IKS Health’s patent pending Awareness/Ability/Willingness algorithm for patient engagement analyzes historical data and individually scores awareness of obligations, ability to meet them, and willingness to do so. The channel, cadence, and tone of reminders is personalized to drive adherence, a critical marker in today’s healthcare landscape.

“We’re honored to deepen our work with OrthoNY to not only include comprehensive RCM but also technology that allows for better patient engagement to drive adherence,” said Sachin K. Gupta, Founder and CEO, IKS Health. “Our blend of pragmatic technology and human expertise will provide OrthoNY with a solution that engages and activates patients facing the complexities of healthcare and enables personalized, patient-specific interventions, and improved outcomes. The partnership furthers our strategic objective of becoming the industry leader across the features of our care enablement platform, deployable in any care setting.”

About OrthoNY

OrthoNY is dedicated to restoring function and enhancing the quality of life of our patients through the delivery of clinical excellence, exceptional service and unwavering compassion. With offices spanning the Capital Region to the North Country, OrthoNY provides unmatched access to expert orthopedic care and services in Northeastern New York. For more information on OrthoNY and its comprehensive musculoskeletal care at OrthoNY.com.

About IKS Health

IKS Health reduces the administrative, clinical, and operational burdens that slow healthcare down, giving clinicians and care teams the freedom to focus on delivering exceptional care. Through its Care Enablement platform, IKS Health integrates AI, agentic workflows, and human expertise to create smarter operations, better outcomes, and financially sustainable growth across the care journey. Founded in 2006 and recognized by Black Book as the top provider of AI driven RCM services, by KLAS for performance and client satisfaction, and by Google Cloud with the 2025 DORA Award for “Augmenting Human Expertise with AI,” IKS Health partners with the largest health systems, physician groups, and specialty practices across the United States. Learn more at ikshealth.com.

Inventurus Knowledge Solutions Limited is listed on National Stock Exchange of India Limited (NSE) and BSE Limited (BSE). {Scrip codes: NSE – IKS and BSE – 544309}

Media Contact – IKS Health
Jill Gross
Director of Public Relations and Communications
press@ikshealth.com

Contact – IKS Health India:
Srushti Rao
VP Communications, IKS Health
+91 98203 94009
srushti.rao@ikshealth.com

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