A management services organization that supports a rapidly growing dermatology network of 100+ clinics and 300+ clinicians across multiple states. The group delivers comprehensive medical, surgical, and cosmetic dermatological care. To maintain high clinical standards during rapid expansion, it was critical to equip care teams with seamless, accurate administrative infrastructure to prevent administrative burnout.
As the client expanded their organization, clinical teams faced a growing administrative burden. Medical assistants were spending critical hours manually managing faxes and patient charts instead of assisting in care delivery. This led to:
| IKS Stacks capability | AI-driven automation + HITL Solution |
|---|---|
| Standardized workflow for all sites and systems with intelligent routing and indexing | Automatically classified, indexed, and linked incoming documents directly to correct EHR patient records without manual intervention |
| More complete and comprehensive patient records with clinical data abstraction | Extracted discrete patient data into EHR systems with intelligent AI, replacing manual typo checks with automated exception routing |
| Unified cross-system task routing and care pool coordination | Successfully bridged system limitations between NextGen and ModMed, routing tasks dynamically to targeted care pools |
Using IKS Stacks eliminated administrative friction, delivered same-day document completion, and delivered massive cost efficiencies across the practice.
To learn more about IKS Stacks, contact us today at info@ikshealth.com.