IKS Health implemented its coding audit solution to pinpoint focused areas for audit and establish a baseline level of accuracy across every patient type and specialty. To keep the partnership on track, the team set up a governance process with a defined cadence, starting weekly and settling into a bi-weekly rhythm as the work matured.
A pre-bill audit process with a set turnaround time raised the quality and accuracy of coding before claims were ever submitted. IKS Health built client-specific reporting tied to defined business outcome metrics, then tracked and trended results at the individual coder level to drive steady quality improvement. Monthly coder education followed directly from audit findings and trends, with additional education delivered to coding leadership across management and supervisors.
The partnership improved accuracy and quality while giving the medical center a governance and remediation model it could rely on.