This physician practice management company provides a total continuum of care, including primary, specialized, physical medicine, diagnostics, pharmacy, cosmetics, and mental health services.
After being acquired by a larger care delivery organization, the company was facing the following challenges:
IKS Health started by identifying the root causes of revenue leakage and denials, then reinforced a combined business office structure designed to predict and prevent those issues before they recurred.
From there, the team standardized workflows and processes with a clear focus on improving collection effectiveness, and deployed IKS Health’s proprietary technology to manage workflow and monitor key business metrics. Throughout, IKS Health applied industry best practices, choosing the ones that fit the organization’s post-acquisition culture, to accelerate cash.
IKS Health’s unified RCM solution accelerated cash, cleaned up aging receivables, and lifted the value captured from every visit.