Improved collections with end-to-end RCM implementation

About the dermatology network

A network of dermatology practices united by shared insights to drive collaboration and practice growth. It provides an environment that empowers dermatologists to deliver exceptional patient care while growing their practices.

The challenges of a fragmented revenue cycle

Standardized RCM engine across both offices with IKS Health

IKS Health standardized and centralized the disparate processes from both combined business offices to create effective workflows across every function, and established complete accountability for posting reconciliation. To lift revenue, the team implemented its denial management solution and brought a strategic approach to receivables. IKS Health also built a dashboard solution that integrated data from all systems, giving the network a holistic view of the business with meaningful insights for predictive revenue modeling.

The results with unified RCM operations

The unified model lowered the cost to collect, freed up cash, and gave the network the insight to keep growing. With actionable insights to reduce denials and resolve payer issues, RCM performance improved enough to support 30% growth over the last year, and the net collection ratio rose by 1%.

34%

Reduction in cost to collect

$1.7M

Total cash upside from accounts receivable

1.6%

Reduction in AR over 90 days