Enabled growth and a successful transition to Value-Based Care with IKS Health RCM solution

About the medical group

A large independent multi-specialty medical group in the Northeast, with more than 560 physicians and advanced practice professionals. It offers the highest quality medical care through a broad suite of services aimed at helping people live healthier lives.

The challenges while transitioning to Value-Based Care

A centralized CBO spanning across the US and India

IKS Health, with its RCM solution suite, created a centralized combined business office built on an optimized, variable-cost infrastructure spanning the US and India. On top of that foundation, the team standardized workflows and processes with a focus on improving collection effectiveness, and deployed IKS Health’s proprietary technology to manage workflow and monitor key business metrics.

Delivered lower revenue cycle management cost and higher EBITDA

The engagement lowered cost, freed up cash, and gave the group the financial footing to take on value-based care. A compliant coding solution enabled accurate risk capture, net revenue rose by 1.5 percent, and the engagement expanded to include IKS Scribble and IKS Health’s prescription renewal management solution to further lift physician productivity and outcomes.

25%

Reduction in revenue cycle management costs

$22.5M

EBITDA upside delivered

19%

Reduction in days sales outstanding (DSO)

13%

Improvement in net payments per visit
When it comes to the process, IKS Health brings expertise regarding the revenue cycle that spans the industry. Supporting dozens of clients and employing thousands of individuals who all work in the revenue cycle, IKS Health has developed an intensive training program and operational best practices that bring a standard way of working with our team.

- Chief Financial Officer and Chief Population Health Officer