Leveraging Scribble PT for Revenue Generation and Burden Reduction
Client Profile:
A prominent multi-location east coast physical therapy group
Challenge:
Physical therapists (PTs) were experiencing significant burnout due to the overwhelming burden of clinical documentation, and managing multiple patients simultaneously in a dynamic and often noisy environment. Physical therapists frequently switch between patients and conduct multiple simultaneous assessments, which need to be documented promptly to ensure clinical accuracy and compliant reimbursements.
Approach:
- IKS Health partnered with a comprehensive approach to transform the documentation process.
- Clinical and implementation teams conducted thorough site assessments of daily operations of PT care teams.
- Encounters were observed from the perspective of therapists, patients, and receptionists to gain insights into the comprehensive documentation process required throughout the entire clinical journey.
- IKS Health implemented ScribbleTM for PT – a tailored workflow designed to streamline documentation and reduce PT burnout with the following features:
- Ambient Audio Capture
- Generative AI Note Drafting
- Human-in-the-loop (HITL) finalization
Results:
- Each PT achieved a $2,200 increase in potential monthly revenue by saving 43 minutes of in-clinic time daily
- Overall job satisfaction impact improved as reported by 85% of PTs
- Achieved a 100% adoption rate, demonstrating robust integration and acceptance among PTs.
- Maintained a robust utilization rate of over 75%, ensuring consistent and effective use of the Scribble solution.
To learn more about IKS Health Clinical Support Solutions, contact us today at info@ikshealth.com.
