Transforming Documentation And Coding While Easing Clinician Burden
Client Profile:
A regional physician network operating across several communities in the Northeast. It comprises 130 physicians and 85 advanced practitioners, delivering high-quality primary and specialty care through a centralized EMR system and streamlined operations.
Challenge:
- Coding Complexity: Keeping pace with constantly evolving coding guidelines while managing clinical responsibilities proved overwhelming
- Documentation Overload: Physicians struggled to complete notes within the two-week deadline, often working weekends to catch up
- Lost Revenue: Captured only 6.87% of additional E&M opportunities during preventive visits despite providing the clinical services
Approach:
- De Novo Coding Services
- Front-end coding support where IKS coders handle all billing codes
- Physicians use placeholder charges, allowing them to focus solely on patient care
- Coding completed by specialists who stay current with all regulatory updates
- Scribble Pro with Integrated Coding
- Combines generative AI with expert clinician scribes to create accurate, comprehensive chart notes completed the same day
- Integrated coding services included within Scribble Pro
- Comprehensive solution addressing both documentation and coding challenges
Results:
- Coding-Only Services: Boosted capture rates from 6.87% to 42.78%, delivering $236.7K annual ROI while easing coding compliance workload.
- Scribble Pro with Coding: Increased capture rates from 4.24% to 53.90%, driving $697.1K annual ROI and freeing providers from weekend charting.
To learn more about IKS Health coding and documentation solutions, contact us today at info@ikshealth.com.
