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  • Ben Crocker, MD, SVP, Care Design and Innovation

    Dr. Crocker is responsible for designing new products and solutions as well as refining/improving existing services within the Clinical Care Solutions pillar of IKS Health’s Provider Enablement Platform for both current and prospective clients.

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Part 1: AI in Healthcare Has a Data, Not Intelligence, Problem

What are healthcare organizations discovering after actually trying to deploy agentic AI? Are systems able to assemble a complete picture of the patient?
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Part 2: Do Healthcare Organizations Actually Control Their Own Data?

Before healthcare asks how powerful AI will become, it must answer a simpler question: Can we actually access and account for the full patient record?
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Ambient AI Documentation Works. We’re Measuring the ROI Wrong

Rethink ROI for ambient AI documentation: the real value lies in clinician well-being, adoption, and care quality—not just time savings or productivity metrics.
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AI-Led Virtual Care Teams: Restoring Clinician and Care Team Purpose

AI-led virtual teams reduce burnout and administrative burden, letting clinicians focus on direct patient care to restore their professional purpose.
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