Scribble App Privacy Policy
This privacy statement is effective as of July 31, 2024. Please note that the privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.
This page and its subpages showcase how IKS ScribbleTM collects, uses, stores, safeguard and shares the personal data we collect and/or process.
IKS ScribbleTM
ScribbleTM is an intuitive virtual scribing solution that enables providers to focus on what’s most important: the patient. ScribbleTM is EHR agnostic, the tablet accompanies the clinician and patient, and will support in-person and telehealth visits across multiple platforms. The Mobile application is used to record the physician patient conversation and the unique blend of technology and expertise ensures compliance with security and regulatory requirements to produce accurate documentation.
ACKNOWLEDGEMENT
By downloading the IKS ScribbleTM application on your device, you represent that you have read and understand this privacy statement.
Information Collection and Use
In providing IKS ScribbleTM application services, we may collect the following information
- Log and Usage Data : Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our services and which we record in the log file. Depending on how you interact with us this may include your IP address, device information, settings and information about your activity in the services, device event information (such as system activity, error messages) and hardware settings.
- Device Data : We collect device data that you use to access the services. The device data may include information such as your IP address (or proxy server), device and application identification number, location, hardware model, battery health, internet service provider and/or mobile carrier, network connectivity, storage space, operating system and system configuration information.
- Location Data : We collect location data such as information about your device’s location, which can either be precise or imprecise. We may use GPS and other technologies to collect geolocation data that tells us your current location.
- Application Data : By using our application we may collect sensitive and PHI information such as Patient name, Appointment Date, Appointment Time, Audio recording of the Physician patient encounter.
- Personal Information : The personal information we collect depends on the context of your interaction with us and the services we provide and may include, usernames, contact or authentication data and system logs. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. As the app operates on personal devices, it does not impact other applications. Notifications may be suppressed while using the app to ensure privacy and reduce distractions.
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Processing of Information
We process your information to provide, to deliver and facilitate delivery of our services, to improve and administer our services. In addition, we perform battery, network, and storage checks to ensure the app runs smoothly. We may also utilize other hardware features such as the microphone for specific audio recording within the app.
Data Storage and Destruction
We are committed to protecting your privacy and ensuring that your data is used only for its intended purpose. All data captured will be stored on encrypted cloud servers hosted within the US mainland. The data will be retained only for as long as necessary to fulfill the purposes for which it was collected and securely destroyed once it is no longer needed. We also have strict policies in place to ensure that your data is used only in accordance with our privacy policy and applicable laws.
Sharing of Information
We may disclose personal information to third parties for various business purposes including and not limited to :
- We may capture your screens while using the application and share your information with third-party service providers that provide services to us, including security and performance monitoring, automating the solution, maintaining or servicing accounts, research, data hosting, auditing, and data processing.
- To protect and defend the legal rights and in case of any requirements related to disclosure by regulatory authorities.
Data Protection
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any information we process. We endeavor to utilize commercially reasonable means such as encryption of data, access control and authentication protocols and regular audits and assessments to safeguard your information.
Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this privacy policy or our data practices, please contact us at at privacy@ikshealth.com