Patient Access Solutions
Enhance your patient experience and minimize denials by removing patient access barriers
Patient access barriers delay high-quality, timely care to individuals in need
Scheduling and registration inefficiencies, insurance verification, prior authorizations, and appointment management often lead to long wait times. Issues with patient billing and payments or patient communications reduce satisfaction and impact the organization’s revenue.
Patient Access Solutions prevent insurance and billing issues from happening and also frees up clinician time.
Our Patient Access Solution enables autonomous management of administrative tasks before a patient visit and during their care journey, while facilitating the interactions and financial transactions in a single digital system.
By implementing a patient access solution:
- Organizations minimize their operational costs
- Denial rates associated with registration issues, benefits misalignment, and prior authorization issues are reduced
- Generative AI technology with a humans-in-the-loop give patients more control of their healthcare experience
- Financial outcomes for the practice are improved
Patient Access Solutions
- Registration integrity
- Benefits and eligibility verification
- Patient liability estimation
- Prior authorization
Impact Delivered
Patient Access Solutions Key Benefits
Improved Patient Experience
Patient Access Solutions enables patients to access needed care faster, easier, and with a more individualized approach, significantly enhancing their overall healthcare experience.
Reduced Denials and Costs
Our autonomous solution prevents registration, benefits, and prior authorization issues before they arise, reducing denials and minimizing the costs associated with claims denials management.
Resolved Staffing and Training Challenges
As a cognitive system, Patient Access Solutions learns and adapts to build a more defined process, ensuring the knowledge doesn’t leave the organization with staff turnover.
Cost Transparency
With IKS Health, a patient can better understand the costs associated with healthcare. This transparency allows them to make informed decisions about their treatment.
Autonomous Management
Administrative tasks are handled autonomously with a human-in-the-loop before and during patient visits. Clinicians can focus on patient care while also improving financial outcomes.
Patient Access Solutions FAQs
The platform is comprehensive, modular, and predictive. It includes a patient profiler, insurance verification, liability estimation, prior authorization, and a patient engagement hub.
The Patient Engagement Hub is a patient-facing, mobile-friendly tool that optimizes patient engagement. It is used internally for administrative purposes and provides digital onboarding, communications center, smart/conversational agents, document manager, payment center, digital wallet, clinic manager dashboards, and more.
It uses a cognitive software that understands and continuously learns and adapts to patient and payer behaviors and propensities to avoid threats to revenue. IKS experts provide inputs and aid in decisions in the event of exceptions to autonomous flow to remove the possibility of errors, enabling real-time insights to drive interventions.
Our Revenue Optimization solutions are part of the Care Enablement Platform, transforming healthcare delivery through a strategic blend of human expertise and innovative technology.
Our platform is designed to address the complexities of modern healthcare, ensuring that clinicians can focus on what matters most – patient care.
