Virtual Medical Scribing
Top-ranked live medical scribe solution improves physician wellness, increases same-day chart closures, and reduces after-hours charting
Virtual Medical Scribing
Live virtual scribes act as personal assistants, eliminating the number one cause of clinician burnout.
Virtual Medical Scribing relieves clinicians from documentation chores so they can focus on engaging with patients face-to-face and stop working after hours.
Our virtual scribes improve the accuracy and completeness of medical records, reducing errors, and providing better patient outcomes. They support clinicians beyond basic discrete and non-discrete chart completion, including inbox management and encounter documentation so all the clinician needs to do is review and sign. With a global workforce to take care of the administrative duties, Virtual Medical Scribing helps improve clinician wellness, patient satisfaction, document quality, and financial results.
Advantages of Virtual Medical Scribing
- Top ranked by Black Book Research for three consecutive years against 20+ competitors
- Thousands of highly trained live virtual scribes support clinicians for dozens of specialties
- Proven to eliminate after-hours charting, increase RVUs, and improve physician wellness
- Unmatched cyber security protection with multiple annual third-party audits and certifications
Impact Delivered
Virtual Medical Scribing Key Benefits
Reduced Burnout
Excessive charting burdens are one of the top contributors to physician burnout and turnover. IKS Health's virtual scribes alleviate documentation burdens so the provider can focus on patient care.
Increased Productivity
Our scribes relieve providers from documentation burdens while also forming more robust medical notes. Our larger academic medical facility clients have noted an average of 1-2 patients per 4-hour clinic shift and an average relative value unit (RVU) improvement of 12-14% per chart using our virtual scribes.
Quality
IKS Health medical scribes receive extensive training to provide highly accurate documentation. We also establish multiple quality measures post-implementation to ensure success, including quarterly health check forms, performance audits, scribe and provider facing feedback, and a Client Success Team.
Client Support
IKS Health has a team responsible for both administrative and account management support. Our global account managers are responsible for client success while our operations managers oversee performance coaches and virtual scribes, making sure you get the best possible service available.
Efficiency
Providers can spend up to half of their day just charting. Virtual medical scribes relieve that burden, allowing the provider to focus on the patient during the visit. Our virtual scribes can order labs and x-rays, update existing templates, “chart prep” before visits, and even pend most computerized provider order entries (CPOE). All the provider needs to do is review and sign.
Personalized Document Support
IKS Health provides a 1:1 scribe to provider staffing ratio so that our scribes get to know their provider on a personal level. We also have backup scribes to reduce friction whenever there is turnover or missed shifts. A provider preference guide is created with each new client that contains standards, audits, and expectations in writing to help our team meet your requirements.
Minimized Keyboarding Time
Virtual Medical Scribes handle the documentation, allowing more face-to-face time between clinicians and patients. It’s possible for clinicians to see more patients without spending more time at the keyboard.
Virtual Medical Scribing FAQs
We hire a multitude of different resources, including transcriptionists that are transitioning to live scribing, medical students, and former medical assistants and registered nurses.
Our preferred connection method is via a WiFi-enabled mobile device (iPod, iPhone, iPad, or Android Device) via Microsoft Teams. Other methods of connection are available; however, all require use of Microsoft Teams.
Our Clinical Support Solutions are part of the Care Enablement Platform, transforming healthcare delivery through a strategic blend of human expertise and innovative technology.
Our platform is designed to address the complexities of modern healthcare, ensuring that clinicians can focus on what matters most – patient care.