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Inbox Management
Inbox Management Solutions
Declutter your team’s workload by delegating inbox chores to IKS Health.
Inbox Management uses a combination of Gen AI technology and clinical expertise to process high volume tasks in the clinician’s inbox, reducing inbox burden by up to 52% through protocol-driven decluttering and prioritization of inbox items. With inbox prioritization and streamlined workflows, this solution highlights and synthesizes messages that only the clinician can or should work on, eliminating the need for a clinician or MA to manage the inbox.
Advantages of Inbox Management:
- Focus on most complex and high-volume inbox messages
- EHR agnostic solution
- Provide visibility on inbox turnaround time (TAT)
- Track and report message types, TAT to patients and message routing data to MA/RN
Impact Delivered
Inbox Management Key Benefits
Improved Workflow
Streamlined communications to ensure important messages are prioritized and addressed promptly.
Enhanced Patient Care
Efficient message handling allows for clinicians to respond to patient inquiries faster, improving patient satisfaction and quality of care.
Increased Productivity
With messages automatically routed where they need to go and unnecessary messages filtered out, clinicians have more time to focus on more critical work and patient care.
Inbox Management FAQs
Our Clinical Support Solutions are part of the Care Enablement Platform, transforming healthcare delivery through a strategic blend of human expertise and innovative technology.
Our platform is designed to address the complexities of modern healthcare, ensuring that clinicians can focus on what matters most – patient care.